Be sure the charging case you have purchased is completely charged. Place both AirPods in the charging case and allow them to charge for 30 minutes. The charging case should be opened near either your iPhone or iPad. If the AirPod doesn't work Reset your AirPods.
Air Pods Won’t Connect To MacBook - AirPods aren't connecting or synchronizing with the MacBook computer may be due to damaged or dirty AirPod charger case or even an outdated operating system that is running on your Mac and conflicts with Bluetooth connections with your tablet or smartphone or the wrong sound or Bluetooth setting chosen. The batteries that are flat within the charger case, or AirPod earphones are common reasons for MacBook connection issues.
